Feedback and Support Template

The feedback and support template makes it easy for users to share their thoughts, report issues, or ask for help—all in one place. Users can submit feedback with text, screenshots, or screen recordings to provide clear context. Support requests can be automatically routed to your team, ensuring a fast response. Plus, you can include a link to your Help Center so users can find answers to common questions before submitting a request.

Yes! The feedback and support template is fully customizable, so you can tailor it to your specific needs. Choose which fields to include, adjust the design to match your branding, and configure feedback categories to align with your workflow.

Absolutely! The feedback and support template works across websites, web apps, and SaaS platforms. It’s easy to install and integrates effortlessly with your tech stack.

Getting started with Userback is simple! First, sign up for an account on our website. Once you’re logged in, you can customize your feedback widget to match your branding and needs. After that, just add the widget to your website or app by following our easy setup instructions. You’ll be collecting valuable user feedback in no time, and our intuitive dashboard makes it easy to manage and analyze feedback as it comes in.

Yes! Userback offers a free plan with limited features, so you can start collecting user feedback right away without any cost. The free plan allows you to try out key features, such as the feedback widget and get a feel for how the platform works. If you need more advanced features, you can always upgrade to a paid plan later. Visit our pricing page to see all plans.