Product management in fast-growing SaaS companies

Matthew Johnson is a seasoned professional with over 20 years of experience in the software industry. He has worked in various business functions, including sales, customer success, marketing, and product management. Although he considers product management to be his favorite, Matthew is grateful for the opportunity to hone his skills in different areas of the business.

He particularly enjoyed working in sales and customer success, where he learned how to interact with customers and empathize with them. In marketing, Matthew honed his communication skills, which he considers a vital part of a product manager’s skill set. Today, Matthew is a proud product manager at Userback, where he brings all his diverse skill sets together. Through his journey, he has learned the importance of empathy, communication, and bringing value to customers.