Apply now to get 25% off all plans for your first year
Grow faster and build better with user feedback
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Why join Userback's startup program?
Discounted Pricing
Get full access to Userback’s powerful feedback tools at a discounted rate. Perfect for early-stage teams on a budget.
Feedback Platform
Capture in-app feedback, surveys, session replays, and insights all in one place to easily understand what users need.
Grow Faster
Quickly identify issues, prioritize improvements, and ship better features with real-time, contextual feedback and smart automation.
Expert Guidance
Learn from product experts and connect seamlessly with tools like Jira, Slack, and Intercom to streamline your workflow.
Feedback Widget
Add a dedicated feedback button to your site and make it easy for users to give you feedback.
User Surveys
Trigger surveys in your website or app and capture targeted feedback from your users.
Browser Extension
Capture feedback from any web page or web application in seconds with a no-code browser extension.
Feature Portal
Provide a centralized portal where users can view, vote, and comment on upcoming features.
We keep all data safe
GDPR Compliance
Userback complies with the GDPR and is committed to ensuring the security and protection of the personal information that we process.
SOC 2 Type II
Userback is SOC 2 Type II compliant, demonstrating our commitment to security with controls for managing customer data and 3rd-party audits.
Encryption
All data sent to or from Userback is encrypted in transit using 256-bit encryption and at rest using industry-standard AES-256 encryption.
Get more of what you need with Userback
Startup program eligibility
Early stage
Up to $1M in funding
Small team
Less than 10 employees
Young company
Founded in last 2 years
Apply now
Frequently asked questions
Userback’s Startup Program is designed to help early-stage SaaS companies build better products, faster – without breaking the budget. It offers 25% off all Userback plans for the first year, offering discounted access to in-app feedback, surveys, session replay, and AI-powered insights. It’s ideal for startups that are in their early growth phase, typically with limited funding or revenue, and are looking to validate their product, improve UX, and prioritize features based on real user input.
When you’re building a product from the ground up, assumptions can be costly. User feedback helps startups quickly validate ideas, uncover bugs, and identify what users really want, all before investing too much time or money in the wrong direction. It also strengthens user relationships by showing that you care about their input, helping increase engagement, trust, and retention. For startups, every piece of feedback is a shortcut to a better product.
Userback centralizes all user feedback, including bug reports, feature requests, surveys, and session replays into one clean, easy-to-manage interface. AI helps surface key insights like common themes and sentiment, while automation routes feedback to the right team or tool (e.g. Jira, Linear, Intercom). This means less time sorting through feedback, and more time making meaningful product improvements.