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Userback Integrations: Automate Your Feedback & Bug Tracking Workflow

Connect Userback with the tools you already use including Jira, Slack, GitHub, and more. Automate feedback collection and sync status updates across your preferred platforms.

Featured Integrations The tools our customers ❤️ love the most.

Jira

Advanced 2-way sync for issues and comments.

GitHub

Link feedback to issues & PRs.

Slack

Real-time notifications & discussion.

  • Asana

    Turn feedback into actionable tasks.

  • Azure DevOps

    Enterprise-grade issue tracking and pipelines.

  • Basecamp

    Keep projects organized.

  • ClickUp

    Manage feedback tasks with 2-way status sync.

  • GitHub

    Link feedback to issues & PRs.

  • GitLab

    Streamline code collaboration and issue tracking.

  • Intercom

    Send feedback data to user profiles.

  • Jira

    Advanced 2-way sync for issues and comments.

  • Linear

    Streamlined issue tracking for modern teams.

  • Microsoft Teams

    Notify your team where they work.

  • Monday.com

    Sync feedback to your boards.

  • Notion

    Organize feedback and manage tasks.

  • REST API

    Build custom integrations and extract data.

  • Slack

    Real-time notifications & discussion.

  • Teamwork

    Manage tasks and projects.

  • Trello

    Create cards from visual feedback.

  • Webhooks

    Trigger automated workflows on feedback events.

  • WordPress

    Native plugin for one-click setup.

  • Wrike

    Streamline project planning.

  • Zapier

    Connect to 5,000+ apps without code.

  • Zendesk

    Create support tickets from user reports.

Why Integrate Userback?

Turn feedback into a seamless part of your dev cycle.

1. Seamless Workflow

Don't add to the noise. Userback acts as a seamless bridge between your users and your dev team, eliminating manual data entry and context switching.

  • Auto-Capture: We record console logs, screen resolution, and browser metadata.
  • No Copy-Pasting: Technical details flow directly into your engineering tools.
  • Instant Context: Devs get the full picture without asking follow-up questions.

2. Smart 2-Way Sync

Keep your teams aligned. Status updates sync bi-directionally in real-time, ensuring your project management tools and feedback loop are always in lockstep.

  • Jira: Resolve an issue in Jira, and it auto-resolves in Userback.
  • Linear: Re-open an issue in Linear, and the status syncs back instantly.
  • ClickUp: Devs get task statuses and comments perfectly mirrored across platforms.

3. Flexible Triage & Routing

Your workflow, your way. Choose exactly how to handle incoming feedback based on project needs, complexity, or team preference.

  • Exclusive: Route specific feedback like "Bugs" directly to engineering tools.
  • Hybrid: Review in Userback first, then push approved items to tools.
  • Userback-Only: Manage and resolve feedback entirely within Userback for smaller projects.

Frequently asked questions

Yes — Userback supports 2-way sync with Jira, Linear, and ClickUp. When you resolve an issue in your project management tool, it automatically resolves in Userback, and vice versa.

Absolutely. You can configure routing rules to send different feedback types — bugs, feature requests, general feedback — to different tools or projects within those tools.

Yes, Userback has a native WordPress plugin that lets you install the Userback widget on your WordPress site without touching any code.