Zendesk Integration
Zendesk and Userback
Streamline customer support by capturing user feedback, bug reports, and visual annotations directly from your site, and sending them to Zendesk with detailed screenshots, videos, and user insights.
Work smarter with the Userback and Zendesk Integration
How the Userback and Zendesk integration works
Capture Feedback
Capture feedback and bug reports from your site
Use Userback to collect feedback directly from your website or application. Users can provide detailed insights, including annotated screenshots, screen recordings, and comments, ensuring your team gets the full context.
Sync with Zendesk
Seamlessly manage tickets in Zendesk
Automatically or manually send user feedback into Zendesk tickets, complete with screenshots, videos, and metadata. Empower your support team with the context they need to respond to customer questions and resolve issues faster.
Userback is your all-in-one user feedback platform
Everything you need to quickly understand user feedback, so you can resolve issues and respond to customers faster.
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Feedback Widget
Learn more →Effortlessly gather bug reports, feature requests, and general feedback directly from your users. The customizable feedback widget adapts to your needs, allowing for multiple feedback types in one place.
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Session Replay
Learn more →Understand user behavior with session recordings. Capture and replay user sessions to see exactly how visitors interact with your website or app.
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User Identification
Learn more →Automatically collect user properties like name, email, location, account ID, and more to give your product and support teams everything they need to manage feedback faster.
Userback has reduced the need for confusing back and forth conversations with clients trying to reproduce situations, so developers can fix issues faster.
Get started with Userback today!
Start collecting feedback right away, with a quick and easy set-up.