"I absolutely love Userback! It's been a game-changer for how we collect feedback and interact with our users."

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Webhooks

Webhooks and Userback

Automatically send feedback, bug reports, and metadata to any endpoint in real-time. Streamline processes and create powerful workflows tailored to your team's needs.

Work smarter with Webhooks and Userback

How Webhooks work with Userback

Capture Feedback

Capture feedback and bug reports from your site

Use Userback to collect feedback directly from your website or application. Users can provide detailed insights, including annotated screenshots, screen recordings, and comments, ensuring your team gets the full context.

Capture feedback and bug reports from your site

Connect with Webhooks

Trigger Webhook events to endpoints

With Userback webhooks, you can automate workflows and keep your systems in sync by receiving real-time feedback updates. Instantly trigger actions when new feedback is submitted, updated, or resolved – saving time and ensuring fast responses.

Trigger Webhook events to endpoints

Userback is your all-in-one user feedback platform

Everything you need to quickly understand user feedback, so you can resolve issues and respond to customers faster.

  • Feedback Widget

    Effortlessly gather bug reports, feature requests, and general feedback directly from your users. The customizable feedback widget adapts to your needs, allowing for multiple feedback types in one place.

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  • Session Replay

    Understand user behavior with session recordings. Capture and replay user sessions to see exactly how visitors interact with your website or app.

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  • Automation

    Route feedback directly to the appropriate team member and apply due dates to ensure timely outcomes for your customers.

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Userback is the bridge between our product and our users. It's not just a tool — it's an extension of our commitment to our customers.

Ash Bettridge

Founder & CEOMatilda Workspace

Matilda WorkspaceRead Customer Story

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Start collecting feedback right away, with a quick and easy set-up.