"I absolutely love Userback! It's been a game-changer for how we collect feedback and interact with our users."

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Slack Integration

Slack and Userback

Streamline team collaboration by capturing user feedback, bug reports, and visual annotations directly from your site, and sending instant notifications to Slack. Keep your team informed with detailed screenshots, videos, and user insights for enhanced communication.

Work smarter with the Userback and Slack Integration

How the Userback and Slack integration works

Capture Feedback

Capture feedback and bug reports from your site

Use Userback to collect feedback directly from your website or application. Users can provide detailed insights, including annotated screenshots, screen recordings, and comments, ensuring your team gets the full context.

Capture feedback and bug reports from your site

Sync with Slack

Seamlessly manage feedback in Slack

Receive instant Slack notifications whenever feedback is added or updated in Userback, complete with screenshots, videos, and metadata. Easily view, assign, and resolve feedback directly in Slack, streamlining collaboration and minimizing back-and-forth.

Seamlessly manage feedback in Slack

Userback is your all-in-one user feedback platform

Everything you need to quickly understand user feedback, so you can resolve issues and respond to customers faster.

  • Feedback Widget

    Effortlessly gather bug reports, feature requests, and general feedback directly from your users. The customizable feedback widget adapts to your needs, allowing for multiple feedback types in one place.

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  • Session Replay

    Understand user behavior with session recordings. Capture and replay user sessions to see exactly how visitors interact with your website or app.

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  • Feedback Management

    Prioritize feedback by urgency or relevance, ensuring that high-impact issues are resolved first. Add categories, set due dates and even merge related issues for faster management.

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Userback is the bridge between our product and our users. It's not just a tool — it's an extension of our commitment to our customers.

Ash Bettridge

Founder & CEOMatilda Workspace

Matilda WorkspaceRead Customer Story

Get started with Userback today!

Start collecting feedback right away, with a quick and easy set-up.