Feedback Automation
Automate feedback with AI-powered workflows
Let AI sort incoming feedback as bugs, ideas, or general inquiries, then route everything to the right team members while keeping users informed.
Join over 20,000 teams building products faster with Userback’s feedback automation
Smart categorization
AI-powered feedback sorting
AI automatically categorizes incoming feedback as bugs, ideas, or general inquiries, then assigns each item to the right team member with due dates for timely resolution.
- Eliminate manual triaging with AI categorization
- Ensure feedback reaches the right person every time
- Set automatic due dates to keep progress on track
Seamless sync
Keep tools and teams aligned
Connect with your favorite tools to sync updates across platforms, ensuring everyone stays in the loop and nothing falls through the cracks.
- Explore all Userback integrations
- Sync status updates across your entire workflow
- Keep teams coordinated without manual effort
Automated communication
Keep users in the loop
Send automated replies and status updates to users, including notifications when features they voted for are shipped.
- Automatically acknowledge the receipt of new feedback
- Update users on progress and resolution
- Notify voters when their requested features go live
What is Feedback Automation?
Feedback Automation is an AI-powered workflow system that streamlines feedback processing through intelligent categorization, automatic assignment, and cross-platform synchronization. It reduces manual feedback management time by up to 70% by automating tasks like routing feedback to the right team, setting due dates, and syncing status updates across connected tools like Jira, Slack, and ClickUp.
What It Does
Automatically categorizes incoming feedback as bugs, ideas, or general feedback using AI. Routes feedback to appropriate team members based on configurable rules. Sets due dates and priorities automatically. Syncs status updates across integrated platforms so teams stay coordinated without manual effort. Sends auto-replies when feedback is resolved to close the loop with users.
Key Benefit
Teams spend up to 70% less time on feedback management by eliminating manual sorting, assignment, and status updates. Automation ensures nothing falls through the cracks while keeping all connected tools synchronized. Teams focus on building products instead of managing feedback logistics.
Best For
- High-volume feedback requiring automatic triage
- Teams using multiple tools (Jira, Slack, ClickUp)
- Ensuring feedback reaches the right team member
- Closing the feedback loop with users automatically
- Maintaining consistent feedback workflows at scale
Get started with Userback today!
Start collecting feedback right away and move faster with feedback automation.