Automation 
Integrations 
Feedback Management 
Feedback Widget 
About The White Label Agency
With a team of over 150 specialist developers, The White Label Agency delivers and manages over 3,000 WordPress projects every year for over 600 clients. With so many clients and projects to manage,
the team at the White Label Agency truly understand the value of user feedback, and how critical it is to the success of their own and their clients’ businesses.
The Business Challenge
With no easy solution for their clients to submit feedback and have it fully integrated with their project management tool – ClickUp, the feedback process was inefficient and slowed down the time it would
take to deliver client projects.
As an agency who specializes in helping other agencies free up their time, White Label Agency knew that they had to find a way to streamline client feedback and integrate seamlessly with their project management tool.
Client feedback was difficult to manage and not integrated with the project management tool.
The Userback Solution
For each website project, White Label Agency now captures client feedback using Userback’s WordPress plugin option.
Clients simply need to pull up the website and start giving their feedback and comments directly from the website. For each website project, White Label Agency now captures client feedback using Userback’s WordPress plugin option.
Clients simply need to pull up the website and start giving their feedback and comments directly from the website. And because Userback can integrate feedback with ClickUp, those feedback and comments appear directly on the project ClickUp board where all stakeholders have visibility into the
progress.
It’s an extremely efficient way to manage client feedback, which helps White Label Agency deliver more and better websites for their clients.
Userback simplifies client feedback and integrates with ClickUp.
